Privacy Policy

1. Who We Are

Cyclone Made is a family-owned custom merchandise business based in North Carolina. We can be reached at ish@cyclonemade.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Shipping address and phone number when you place an order
• Images and artwork you upload for custom merchandise
• Payment information processed securely through our payment provider

We also collect basic usage data (pages visited, browser type) to improve our service.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your questions and support requests
• To improve our website and services
• To comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Uploaded Images

Images you upload for custom merchandise are stored securely and used solely to produce your order. We do not share, publish, or use your images for any other purpose. You may delete your uploaded images at any time from your account dashboard. Images are permanently deleted from our servers upon your request.

5. Children's Privacy (COPPA)

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at ish@cyclonemade.com and we will promptly delete it.

6. Third-Party Services

We use the following trusted third-party services to operate our site:

• Supabase — secure database and authentication
• Google — optional sign-in via Google account
• Microsoft — optional sign-in via Microsoft account
• Resend — transactional email delivery

Each of these services has their own privacy policy governing how they handle data.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Passwords are never stored in plain text. All data is transmitted over encrypted HTTPS connections.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent at any time (e.g., delete uploaded images)

To exercise any of these rights, contact us at ish@cyclonemade.com.

9. Cookies

We use essential cookies and local storage to keep you logged in and maintain your shopping cart. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to your registered address. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: